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The Monroe County Water Authority is now offering a new service enabling customers to submit their water meter readings online. All that's required is an e-mail account with Internet access


Here's how it works:

  • After enrolling you will receive an e-mail requesting a meter read every 3 months prior to billing.
  • The e-mail will contain a link that connects to our website where you can enter your read.
  • Click here to enroll your account for this new service.


If you change your e-mail address, click here to enter the new address on our system.


If you no longer want to receive e-mail requests, click here to remove your address from our system.


If you are already enrolled, click here to enter your meter read.



Bringing you our most precious resource!
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Monroe County Water Authority
475 Norris Drive
Rochester, New York
14610- 0999
(585) 442-2000
FAX: (585) 442-0220